T&C

Inclusions, Exclusions, Cancellation Policy

What’s Included

  • All guiding, tracking, and expedition services.
  • 3 night accommodation in the Grand Dragon Hotel in Leh with all meals.
  • 4 night accommodation in the Lungmar Remote Camp with all meals.
  • Team of expert spotters
  • High-powered Swarovski BTX 95 spotting scopes per group.
  • Permits (Cost for Indian ID card holders included here. Cost for foreign permits is slightly higher)
  • All road journeys and airport transfers
  • Pre-trip advice and briefing
  • Group medical kit and oxygen cylinders for emergencies.
  • Access to a Gamow Bag for high-altitude emergencies.

What’s Excluded

  • 5% GST
  • Any flights
  • Visa for India (If needed)
  • Payments for required COVID testing
  • Travel insurance (required).
  • Personal expenses such as alcoholic drinks, souvenirs, gifts, calls, laundry, room-service.
  • Gratuities

Payment Terms & Conditions

  • 15% due 1 year prior to the trip or at time of booking if its less than one year (non-refundable).
  • 35% due 6 months prior to the trip (non-refundable).
  • Remaining 50% due 90 days prior to arrival (non-refundable).
  • All tents are booked subject to final confirmation.
  • For any cancellations due to COVID-19 related lockdowns or closed borders we offer a full credit valid for one season.
  • Indian Goods and Services Tax (G.S.T.) is applicable on all bookings. This is subject to change 
without prior notice, as per current regulations. Any increase in taxes will be charged as per actual.

Cancellation and Amendment Policy

  • Any amendments to a booking must be communicated at least 16 days prior to arrival.
  • All modifications shall be accommodated subject to availability and standard cancellation 
policy will apply if the modifications result in cancellation.
  • The property will not be liable for any refund of unused services due to bad weather, climate, 
flight cancellations, pandemics, travel bans, or any other forces beyond our control.
  • No refund request can be entertained for unexpected departures or no-shows.

No Show
Not showing up for a stay or tour on the scheduled day of arrival will be considered a “no-show”. In the event that the guest does not show up at all, it will be considered a last minute cancellation. If a guest is delayed due to missed flights or other travel problems, any modifications to the itinerary will be charged. If no modifications are needed to the agreed upon stay or tour itinerary, such as new hotel bookings, new guiding services, etc, no additional fees will be added.

No refunds will be issued for missed days.

Cancellation Fees

  • Due to a short season, advance bookings, and only 10 tents, the property cannot accommodate refunds as rooms cancelled at a late stage are impossible to fill.
  • Credit for future stays are available on a case by case basis.

Liability & Risk
By booking a stay or tour with us you and your group are indicating that you have read our full Terms & Conditions (https://snowleopardcamp.com/terms-conditions), including those pertaining to the booking of your tour, cancellation, baggage policy, and you are agreeing to the following waiver of liability.

All adventure travel is inherently risky, either directly due to the nature of the activities, or due to the area of travel.

You understand that the trip you are participating in has risks, including certain risks, which are inherent. Inherent risks are those which cannot be eliminated without destroying the unique character of the activities. These elements can cause loss or damage to equipment, accidental injury, illness, or in extreme cases, permanent trauma, disability, or death.

Participating in this travel requires you to forever release, hold harmless and agree not to sue Lungmar Remote Camp Private Limited or Snow Leopard Camp, LLC and its officers, trustees, agents, and staff including employees, volunteers, and interns (“Released Parties”), with respect to any and all claims of loss or damage to person or property by reason of injury, disability, death, or otherwise, suffered by me, arising in whole or part from my enrollment, participation, or presence on this trip.

You agree further to indemnify (“indemnify” meaning to defend, and to pay or reimburse including costs and attorney’s fees) Released Parties against any claim by a member of my family, a rescuer, another traveler, or any other person, arising in whole or part from an injury or other loss suffered by or caused by you in connection with your enrollment, participation in, or presence on this trip.

These agreements of Release and Indemnity are intended to be enforced to the fullest extent permitted by law and include claims of negligence, but not claims of gross negligence or intentionally wrongful conduct.

Booking a stay or travel and/or submitting a payment in conjunction with your booking will constitute acceptance of these terms.